The New York Shaving Company
Global Headquarters
202B Elizabeth Street
New York, NY 10012M
Tonsorial Parlor Appointments: 212-334-9495
Opening Hours: Mon-Fri: 11:00am-8:00pm | Sat: 10:00am-8:00pm| Sun: 11:00am-7:00pm
Customer Service: 212-315-9333
Email: info@nyshavingcompany.com
For Customer Service, General Information and questions regarding an order, contact us at info@nyshavingcompany.com or please call: 212-315-9333 from 10:00 am to 6:00 pm, Eastern Standard Time, Monday - Friday (holidays excluded).
Corporate Gifts: 1212-315-9333
Wholesale: kimberly@nyshavingcompany.com
Press Inquiries: john@nyshavingcompany.com
Store Policy
To ensure your satisfaction, unused products and accessories can be exchanged or issued a store credit within 14 days of purchase with a copy of your sales receipt.
Returns and Exchanges
We will accept merchandise for exchange or store credit that was purchased from within 14 days of receipt. There is no restocking fee for qualified returns. We do not accept any returns on instrument items once opened. Store Gift Certificates are non-refundable. The merchandise must be in new and unused condition and in its original packaging, accompanied by a copy of the original sales receipt. But realize, we're pretty confident you'll be thrilled with every purchase.
Credit Cards
We accept Visa, American Express, Master Card & Discover
Shipping
Web orders are usually shipped within 24 to 48 hours, weekends and holidays excluded. Domestic orders shipped via ground services average 3-5 business days to reach their destinations. Additional shipping services are available at our customer?s discretion.
Get in touch with us if your order does not arrive when it should
Shipping - International
Orders are usually shipped within 24 to 48 hours. International Orders are shipped parcel post. Transit times vary on final destination address.
